This policy covers Heartwood Keepsakes (henceforth referred to as ‘the company’, ‘our company’, ‘us’ or ‘we’) and all of it’s subsidiaries use of any data collected from visitors to our website. The Company is determined to protect your privacy. It is very important to us that you should be able to use and enjoy the website without having to compromise your privacy unacceptably.
The data we collect
We automatically collect data about our users’ browsing actions and patterns. Please note that this is aggregate data and does not identify any individual.
On occasion, we may also ask you to provide personal information on a voluntary basis in order to get a clearer picture of our users. It is then entirely up to you whether you are happy to give us this information. Any information entered in this manner will be held in the strictest of confidence and will under no circumstances be passed on to any third parties.
In the course of signing up to the newsletter or entering competitions and promotions for example, you will be asked to give some details about yourself. You may also choose to e-mail us or make contact with us in other ways. Such contact gives us information about you.
Please be assured that with the exception of companies within the company, we will never share information about you to third parties. The Company complies with the relevant legal requirements and takes all reasonable care to ensure that your information is secure and private.
If you tell us that you do not want us to use your details, then data about your use of the website would then only form part of aggregated statistics and would not be related to you as an individual.
You can ask to see the information we have about you by e-mailing a request to us.
What are cookies?
Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. What are cookies used for?
Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.
What types of cookies do we use?
There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” we routinely use all four categories of cookies. You can find out more about each cookie category below.
Strictly Necessary Cookies. These cookies are essential, as they enable you to move around the Service and use its features, such as accessing logged in or secure areas.
Functionality Cookies. These cookies allow us to remember how you’re logged in, and the choices you made whilst logged on to improve the service you get from our website. The information these cookies collect may be anonymous, and they are not used to track your browsing activity on other sites or services.
Targeting Cookies. Our company , our advertising partners or other third party partners may use these types of cookies to deliver advertising that is relevant to your interests. These cookies can remember that your device has visited a site or service, and may also be able to track your device’s browsing activity on other sites or services other than our site. This information may be shared with other organisations, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign, or other business partners for the purpose of providing aggregate Service usage statistics and aggregate Service testing.
How long will cookies stay on my device?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.
First and third party cookies
First-party cookies are cookies that belong to us, third-party cookies are cookies that another party places on your device through our service. Third-party cookies may be placed on your device by someone providing a service for us, for example to help us understand how our service is being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet.
How to control and delete cookies
You can find out more information cookie settings at third-party information sites, such as www.allaboutcookies.org.
Third Party Links
Please note that we does not have any control over other sites we link to. We are not responsible for the content, advertising, products or services available from them, or for any dealings or disputes that you may have in relation to those sites.
We may monitor Third Party Content from time to time but please note that we have no obligation to police it. If we have any concerns, we may remove Third Party Content from the site at our discretion with or without notice. If you have any concerns, please contact us.
Remember, you cannot copy material just because it’s on the web.
All materials on this web site are the copyright of our company or are reproduced with permission from other copyright owners. Copyright exists in the design of the pages, the words and images on the pages and the structure of the pages. All rights are reserved. No materials may be copied, modified, published, broadcast or otherwise distributed without our prior written permission.
Links to other web sites are provided by us in good faith and for information only. We carefully monitor other sites that we link to, however, claim no responsibility for the materials contained in any web site linked to this site.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.